سياسة الخصوصية

This policy explains how Novera Care collects, uses, and protects personal data when customers use the website, contact us, or place an order.

Data We May Collect:

We may collect data needed to provide our services, such as:

Name

Phone number

Email address

Country, city, and address

Order details and selected products

Payment details when using available payment methods

Any information submitted through the Contact Us page

Purpose of Data Collection:

We use personal data for the following purposes:

Processing orders and purchases

Arranging shipping and delivery

Contacting customers to confirm orders or respond to inquiries

Issuing invoices and maintaining order records

Improving user experience and customer support

Complying with legal or regulatory requirements when needed

Data Protection:

Novera Care is committed to protecting personal data and using it only for the purposes described in this policy.

We do not sell customer data or share it with parties that are not necessary to provide our services.

Sharing Data with Third Parties

We may share necessary data with parties that help us provide our services, such as:

Shipping providers

Payment service providers

Website or technical system service providers

Official authorities when required by law

Only the minimum necessary data is shared to provide the service.

Cookies:

The website may use cookies to improve browsing experience, remember certain user preferences, and enhance website performance.

Customer Rights:

Customers may request access to their personal data, correction, update, or deletion when possible under applicable regulations.

For privacy-related requests, customers may contact us at:

Privacy Policy Updates:

This policy may be updated from time to time. Any update will be published on this page.